Frequently asked questions 

Physiotherapy Appointments

Can I book for a physio 121 assessments?

Yes absolutely, we currently offer 121 sessions for pelvic health issues, pregnancy checks and The Mummy MOT. You can book physiotherapy services here.

Do you accept insurance clients?

Yes, we are AXA and Aviva registered for our 121 physiotherapy services. Please ensure you have your membership no, authorisation code and number of sessions you have been authorised with you to the first appointment.

Do you see male pelvic health patients?

Currently we are not able to see male pelvic health clients in the clinic. 

Do I pay for my physiotherapy session in advance?

For private funding clients 50% of the appointment cost is taken at the time of booking. This is non-refundable or transferrable. Appointments can be re-arranged with more than 24hours notice. 

 

Bloom classes

How many sessions are in a class block?

Each block consist of 6 x 50minute classes. Class packages align with these 6 week blocks- if purchasing a 6 week block please check the expiry.

What shall I wear to class?

Classes are physically active so be sure to wear something comfortable that you can easily move in. Sometimes it helpful to have layers to remove as you warm up. Please wear socks for the class. 

Do I need to bring any equipment? 

All equipment needed for class is provided by us. This includes mats, magic circles, resistance bands, Pilates balls, weights, head blocks and anything else we may choose to use in class. We understand that some people prefer to use their own mat and this is also fine. 

I have never exercised before can I still come to class?

Absolutely! it's never too late to start moving your body. All exercises have different levels and we can modify exercises if needed. All clients will need to complete a health screening beforehand to double check suitability for exercise so we can keep you safe.

I don’t have any symptoms of pelvic health issues (prolapse, leaking wee or poo etc) can I still come to class?

Yes, PREVENTION is always better than cure! You don't have to be experiencing symptoms to benefit from taking charge of your pelvic health. Come join us and learn about your body and how to look after your pelvic health. 

Are the classes for women only?

My specialist knowledge is currently in the management of issues arising with the female anatomy. This may include those who do not identify as female but were born with female anatomy. There certainly is a role of pelvic health physiotherapy for men (or those born with male anatomy) but this currently isn't my specialism therefore we are unable to offer this service to men. But we hope it is something we can offer in the future. 

Can I cancel the course if I need to?

When booking via our platform you are able to cancel up 24 hours before a class. However, If you have purchased a 6 week pass, these are valid for that block only and therefore we cannot refund any missed classes due to unforeseen circumstances. With single class booking you will get a credit to your account but this will still need to be used before it's expiry date. 

Do I have to complete the pre-exercise questionnaire?

When registering on our booking system you will have to declare that you are fit and safe to exercise. If you do not think you are, we recommend seeking advice of a medical professional first. 

In your welcome email is an additional form, please use this if you wish to share anything specific about your medical conditions or pelvic health needs so we can help tailor class for you as much as possible. 

What if I can’t make a session?

Building strength and making changes take time and consistency. I encourage you to try to make a commitment to your health and set aside time for yourself. We are unable to refund or re-book missed sessions if booking as a block. Single class passes can be cancelled with more than 24hours noticed and 1 credit with be given to your account to book again within it's expiry. 

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